Today’s technology solution providers offer Managed Services in many different ways.  What sets MicroPulse apart is our proactiveness, attention to detail, and communication with the customer.   MicroPulse’s Managed Services bring value to organizations seeking ongoing IT support, proactive monitoring/maintenance, technical mentoring, and/or a unique skill set. These services provide our clients with the highest level of system and network availability as well as the quickest response time from our support staff. We offer varying levels of Managed Services in all of our core areas of expertise. These services range from proactive system monitoring and preventative maintenance to ongoing support for IT projects.

Our Managed Services allow companies to get just the right amount of help they need - at a cost they can afford. In fact, most of our clients find that their productivity gains more than pay for our services. Here's what you can expect:

• Initial audit of your systems. This gives us a comprehensive picture of what you have now - which systems are in place, what software you're using and how well everything is working. If you need to make changes, we'll ensure everything is done correctly the first time to prevent future problems.
• Monitoring and alerting. We'll set up tools that allow us to monitor your systems from our own offices. In many cases, we can identify a problem before you even know it's there.
• Preventative maintenance. Just like your car needs an occasional oil change, your IT systems need an occasional tune-up. We'll take care of patches, updates, health checks, backups and other standard maintenance tasks.
• Ongoing support and reporting. When an issue arises, we'll take care of it, and we'll provide regular reports so you'll know how your systems are performing and how we are supporting you.